Legal notice

Distributor Samurai Ironworks
Email info@samurai-ironworks
Necessary charges other than product price

postage
・If the payment method is bank transfer, there will be a transfer fee.

Delivery time

If the product is in stock, it will be shipped on the same day or the next day.

Regarding made-to-order products, branding irons and original versions will be delivered in about one week to 10 days, and original type production will be delivered in about two weeks. However, please note that the delivery date may be delayed depending on the content of the product.

Payment method

・Apple Pay
・Google Pay
・Various credit card payments (VISA / Mastercard / American Express)

About returns and exchanges

Please note that we cannot accept cancellations, changes, or returns for reasons other than "wrong product" or "defective product" after the product has been delivered. In the case of a wrong product or defective product, we will only respond if you contact us within 3 days of receiving the product.

[About cancellation]
Once the product has been shipped, it cannot be canceled.
It is not possible to cancel orders for made-to-order items such as branding irons that have already started production.

[About return shipping charges]
We will cover the cost of exchanging defective products or replacing incorrectly delivered products, so please return the product to us with cash on delivery.

About copyright

For designs such as images, block copies, digital materials, etc. that are brought to our company via this website, telephone, fax, or other means of communication for the purpose of producing original branding irons (plates), we are responsible for those who have requested production from us (hereinafter referred to as We do not confirm that the product is a product of a person (hereinafter referred to as "purchaser"), nor do we investigate the location or legitimacy of intellectual property rights or copyrights regarding the product. As a well-intentioned third party, we will produce the original version assuming that the submitted image, copy, digital material, etc. is the responsibility of the purchaser and there is no problem under copyright law.

[Regarding product usage]
For the products we manufacture and sell, we cannot specify in advance how the customer will use the products. When using the product, please check the laws and regulations related to the intended use by yourself.